FAQ's
Where are SP Mufflers made?
At SP Mufflers, we take pride in the fact that all our mufflers are 100% made in-house right here in Sydney, Australia. By keeping our manufacturing process in-house, we have full control over every aspect of production, allowing us to deliver custom-made high-performance mufflers that are meticulously crafted to meet our high standards of performance and quality associated with the SP Mufflers brand.
What is the average lead time for the production of a custom muffler?
The average lead time for the production of a custom muffler at SP Mufflers is 1-2 weeks. Our skilled team works efficiently to ensure timely delivery while maintaining high standards of craftsmanship and quality. If you have specific timing requirements or urgent orders, feel free to contact our customer support team, and we'll do our best to accommodate your needs.
How long should i expect for shipping?
Estimated shipping times will depend on the region we are sending to, please see the list below for approximate times after dispatch;
Sydney Metro: Same day delivery
NSW Regional (ACT included): Next day delivery
VIC, QLD: 2-4 Days
SA, TAS, NT, WA: 3-10 days
International (standard) 2-6 weeks (please contact us to obtain a quote for faster shipping options)
Please understand shipping times are estimated only and is something that is out of our control.
Where do you source the materials used in your mufflers?
At SP Mufflers, we take a lot of pride in sourcing all our materials locally from Australian suppliers and distributors. Our commitment to supporting Australian businesses ensure that every component of our mufflers is truly Australian-made. By supporting local business we keep bums in jobs and subsidise the larger manufacturing industry. This not only allows us to contribute to the growth of our community but also guarantees a product that is crafted through and through with the essence of Australian quality and craftsmanship. Your support of SP Mufflers is not just a choice for high performance; it's a choice for supporting local businesses and the Australian manufacturing sector.
Can I choose the material and finish for my custom muffler?
To some degree YES! At SP Mufflers, we offer complete customisation for our mufflers. The body of all our mufflers is crafted from durable, high quality 304 stainless steel, ensuring longevity and corrosion resistance. You do however have the flexibility to choose the finish that best suits your preferences – whether it's a sleek polished look or a stylish, more durable brushed finish. We understand that every customer has their unique preferences. We recommend as a rule of thumb to opt for a polished finish for anything going on the rear of the car that is visible at all times and for anything underneath to go for the brushed finish, which is more durable and resistant to scratches and marks.
Can i make changes to an order i've already placed?
Whilst placing the order is an act of confirmation, and production may start straight away, we try to accomodate any changes to the best of our ability. Please contact us immediately if there is any changes to an order. Its important to understand that custom orders cannot be changed if the item has already been made.
I cant see a shipping option, what should i do?
If you are unable to see a shipping option during the checkout process, it may be due to the specific product or your location. Please don't hesitate to contact us directly, and our dedicated team will promptly assist you in arranging a shipping quote tailored to you.
What types of vehicles are your mufflers compatible with?
At SP Mufflers, our high-performance mufflers are designed with motor enthusiasts, classics and high-performance applications in mind. However, our commitment to customisation ensures that our mufflers are suitable for ALL cars. With a wide range of options and a high degree of flexibility, we can accommodate almost every vehicle makes and models. Please get in touch to discuss how we can accommodate your specific needs with a tailor built muffler.
Do you provide installation services, or should I take my muffler to a professional?
While we don't provide installation services or custom exhaust system ourselves, we have established a large network of highly skilled professionals. We understand the importance of proper installation for optimal performance, and we're happy to recommend experienced professionals who can expertly install your custom SP Muffler.
What maintenance is required for your custom high-performance mufflers?
Our custom mufflers are constructed from high-quality 304 stainless steel and require minimal maintenance. Due to the durability of the materials used, there is no specific maintenance needed for the mufflers themselves. However, to keep your muffler looking sleek and shiny over time, we recommend ensuring that the muffler stays clean, as road grime can quickly build up and etch into the stainless due to the high heat. We also recommend using a stainless steel care spray product like a wurth or 3m spray, even wd-40 can be effective. These sprays can help protect the finish and ensure that your SP Muffler maintains its aesthetic appeal. Should you have any questions or need guidance on maintaining your muffler, feel free to reach out to us. We're here to ensure that your muffler not only performs exceptionally but also looks great for the long haul.
Do you offer international shipping for your mufflers?
Yes, we do offer international shipping for our high-performance mufflers. If you cannot find a shipping option during the checkout process, please don't hesitate to contact us directly. We understand that international shipping costs can vary, and we are more than happy to provide you with a tailored quote based on your specific location and order details.